Telesales Tips to Increase Your Phone Sales Now
These three essential telesales tips are sure to increase sales and maximize time spent on the phone. Improve telesales skills and leverage the power of the Internet to reach your target market.
Phone sales can be an overwhelming business task, but by incorporating a few basic telesales tip you will likely find that you become more and more comfortable making the calls. Just like any other kind of sales, telesales takes preparation and solid sales know-how in order to achieve success. Going into a sales call unprepared and behaving haphazardly is like going into war without your gun. Enter unprepared, and you have a very dangerous situation on your hands. However, if you are prepared and know what you are doing, you can survive and even thrive.
Use the following three telesales tips to help you improve your approach and methods, and turn a call or a visit into a highly effective sales tool:
Telesales Tip # 1: Preparation
This is where you must put on your thinking cap and get down to business. The preparation portion of any telesales campaign is vital to its success. It starts with building a good list of qualified leads for what it is you are selling. You also need to know who to ask for when calling and more importantly how to pronounce the contact’s name. There have been countless sales lost due to the mispronunciation of someone’s name. Also, use the preparation time to learn about the person or the company you are calling. This way, you will know in advance the details about their business and whether or not your solutions can meet their needs.
Telesales Tip # 2: Execution
Even the most well thought out plan means nothing if you are unwilling to execute it. This all starts with nailing your sales pitch. Words like “umm” and “ahhh” will have you hearing dial tones instead of seeing dollar signs. Keep in mind it is important to deliver your sales pitch at a normal pace and sound as natural as possible. If you pitch too fast then the sales lead will miss the whole point of why you called. Speaking unnaturally gives the vibe that you are reading off of a script. Be calm, cool, and confident and speak your mind coherently before it is too late.
Telesales Tip # 3: Follow Up
This is perhaps the most overlooked exercise in the entire sales world. If you have piqued a sales lead’s interest, even just a little bit, then you have to follow-up. Some sales leads will scream no, and some will do business with you right away, while others will be on the fence uncertain about which way to go. As a salesperson, it is your job to gently push those people onto your side.
Telesales can be a technique that requires plenty of Pepto on hand as the stress can be daunting whether you are working for yourself or selling for someone else. Many shoppers are shifting their thinking when it comes to how they will spend their discretionary dollars; it is more challenging for many people to part with their hard earned money.
Because more and more shoppers are going online to spend their money, it requires a resourceful salesperson to know how to leverage Internet marketing in order to take advantage of this changing tide. If your sales skills on the phone and in person are strong and you have an interest in learning how to use the Internet to increase sales, you should consider making the most of your skills for yourself rather than for someone else’s business. If this sounds interesting to you check out Local Business Money Machine.
Filed under: Telesales
Like this post? Subscribe to my RSS feed and get loads more!