Is a Career in Telesales Right for You?
If you are great at sales and don’t mind calling complete strangers then a career in telesales may be the challenge you are looking for.
A career in telesales can be very rewarding, but it can also be filled with stress. To be great at telesales you have to be more than just a good salesperson. Many people who may be great at one-on-one selling in person may not be so good when they have to cold call complete strangers.
A typical telesales job will have you making call after call in what is known as a call center. The call center consists of a number of people all making numerous phone calls. Just as with any other sales job you may have had, in telesales your job will be to convince the people you call to buy the products you are selling. Some companies make telesales a bit easier by allowing you to give a free trial away. This usually decreases the amount of resistance you’ll face because people like to try before they buy.
As you can imagine, calling people at their homes or their place of business is a challenge. Talking to someone you have never met before and trying to convince them that they cannot live without what you are selling can draw an ugly response at times. The general rule of thumb is that you will have eight or so people tell you ‘no’ before one person will tell you ‘yes.’ If you are the type of person who is easily discouraged then the telesales industry is probably not for you.
Being well organized will go a long way in ensuring your success. You’ll have some people say no, some say yes, and others who will be a bit wishy-washy and require a follow up. By keeping your call list and leads organized you will be more efficient ultimately hear ‘yes’ more often.
With telesales persistence pays off. Hearing ‘yes’ is the name of the game and because of the high ratio of people who will simply not be interested no matter what it is you are selling you can imagine how many phone calls you’ll need to make each day. Being determined but not pushy is a key component in any telesales job. This all starts with a good script that is memorized before the call. However, you must also be good at rebuttals when the person on the other end of the phone challenges something you say. This is an art in itself and is learned over time.
Succeeding in telesales jobs is like playing an instrument – the more you practice the better you become. If you can conquer the world of telesales then you can probably master any sales challenge out there. Many salespeople are now learning how to use telesales along with the internet to build their own businesses. As rewarding as it can be to dominate the call center you work in, it is even more rewarding to use those same skills in your own business.
For more information on how to use your telesales skills to create a business all your own, visit http://www.localbusinessmoneymachine.com.