A sales call is a must for any successful marketer. You can get your pitch out clearly and effectively by following a few simple steps.
A sure way to strike fear in some of the bravest of hearts is to tell the person they must make a sales call. Especially in the digital age, we have learned to depend upon e-mail, Twitter, text and instant messages to communicate. The less we use the good old telephone, the more intimidating the sales call becomes. While all of these more modern methods are effective, there is still something very powerful about the sales call, especially when you know how to use it.
One of the worst things you can do as a sales person is to make a sales call that lacks purpose and in the end does not deliver your pitch. Even if the sales call feels uncomfortable and awkward at times, you can trust that you have done your very best if you at least manage to squeeze in your sales pitch.
As important as a well written sales pitch is in a sales call, equally important is the way in which you lead up to it and then finally deliver it. It might help if you break it down in baseball terms. Think of a sales call as first settling on the mound, then winding up, and finally delivering your pitch. Check out these top three sales call tips to improve your game:
Sales Call Tip #1: Settling on the Mound
Before you even dial the number make sure you are in the right frame of mind. If you are too nervous or anxious then it will become abundantly clear to the prospect in a matter of seconds. If you feel yourself beginning to get overly nervous, count to ten and take a few deep breaths. While you may be making a sales call with fear in your heart that you will get shot down, there is an equal chance the next sales call could be your biggest sale ever.
Sales Call Tip #2: Starting the Wind Up
When you are making your sales call, be sure you follow protocol. Don’t just say, ‘Hi’ and then spout off your pitch, as that approach may seem unprofessional and lacking tact. Instead, take the time to greet the person at the other end of the line, clearly stating your name and the name of the company you represent. This is also a great opportunity to thank the person for taking a few moments out of their busy day to talk to you.
Sales Call Tip #3: Delivering Your Pitch
After a well thought-out greeting, it’s time to get to your pitch. Don’t waste a lot of time with small talk as you need to remember that time is money to them Your pitch should be well-planned and prepared ahead of time. Focus on using a natural calm voice. Just like baseball if your pitch is too fast you risk it going wild and that is never good for anyone.
While the sales call may not be a favorite among today’s salespeople, it is one method that needs to be conquered and delivered effectively. With the right preparation and a high level of confidence, you can expertly deliver your sales pitch through a sales call. Once you have a few successful sales calls under your belt, you will wonder why on earth you ever feared them.
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